Privacy Policy

Comfort Alliance ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, such as when you request a quote, schedule service, or contact us. This may include your name, phone number, email address, service address, and details about your HVAC needs.

We may also automatically collect limited technical information when you visit our site, such as your IP address, browser type, and pages viewed.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide quotes
Schedule, perform, and follow up on services
Send appointment reminders and service updates
Improve our website and customer experience
Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share information with trusted third parties who help us operate our business — such as scheduling software, payment processors, or communication tools — but only as needed to serve you. We may also disclose information when required by law.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may use cookies to improve functionality and understand how visitors use the site. You can adjust your browser settings to refuse cookies, though some features may not work properly as a result.

Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

If you have questions about this policy or how we handle your information, contact us.